Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or want to raise a concern about a casino not on GamStop that we cover? This page explains how to reach Non Gamstop Casinos and what happens once your message lands in our inbox.

The Best Way to Reach Us

Email is the most reliable route to our editorial team. Write to us at [email protected] and a real person will read your message — we do not rely on automated replies to close out enquiries. We aim to respond within two working days, though this can stretch slightly during busy periods.

Including a short summary of what your message is about helps us route it to the right person faster. For example, "correction request", "advertising enquiry" or "general question about withdrawals" all help us prioritise.

What We Can Help With

quickehub.co.uk publishes independent research on casinos not on GamStop, covering everything from welcome bonuses and wagering requirements to payment methods and licensing. Here's where readers most often get in touch:

• Questions about our content — if something in a review or guide is unclear, including how we've described a bonus, a payment method or a withdrawal limit, ask us to clarify it.
• Corrections — casino terms change often. If a welcome offer, wagering requirement or licensing detail on our site looks out of date, tell us and we'll look into it.
• Suggestions for coverage — if there's a topic around non GamStop casinos, overseas licensing, or payment options for GBP accounts you'd like us to explain in more depth, we're happy to hear it.
• Commercial and partnership enquiries — if you represent a casino operator, software provider or another business and want to discuss working with us, outline who you are and what you have in mind.
• Concerns about gambling harm — if you or someone you know is struggling with gambling, please say so in your message. We'll point you towards GamCare and other UK support services, and we can also explain how GAMSTOP self-exclusion and site-level deposit or loss limits work.

What This Site Does — and Doesn't — Do

It's worth being clear about what a contact enquiry to us can and can't resolve. We research and compare casinos not on GamStop for UK readers, explaining how bonuses, wagering requirements, payments and licensing work in practice. If you're looking for our current rankings, our guide to the best non GamStop casinos is the place to start before you get in touch with a specific question.

We are not a casino operator, a payment processor or a regulator. We can't process withdrawals, resolve a live dispute with a casino on your behalf, or verify your identity documents. If you have an unresolved issue with a specific casino not on GamStop — a delayed withdrawal, a KYC request you don't understand, or a bonus term you think was misapplied — the right first step is the casino's own complaints procedure, followed if necessary by the licensing body named in its terms. We can help explain what those processes generally involve, but we can't intervene in individual account disputes.

A Note on Independence

Some pages on quickehub.co.uk link to casinos and may earn a commission if a reader signs up through them. This never decides how we rank or describe a site — editorial ratings reflect our own research into bonus terms, payment options, game ranges and licensing, not commercial arrangements. If you think we've got something wrong, or that an offer we've listed no longer matches what a casino actually provides, telling us helps us keep the site accurate.

Response Times and What Happens Next

Once we receive your email, it's reviewed by a member of our editorial team. Most enquiries get a substantive reply within two working days. If your question needs research — checking a current wagering requirement, confirming whether PayPal or a particular e-wallet is available to GBP accounts, or verifying a licensing claim — it may take a little longer, and we'll say so if that's the case.

We read every message that comes in, even if we can't always act on every suggestion straight away. Thank you for taking the time to get in touch.